We offer a free developer tier for you to experience the product without any obligation before making a decision to purchase. 

Getting Started

To get started, go to our sign up page to review the Software License Agreement and create an account. After your account is created, the project wizard will walk you through the critical steps to get the most out of Backtrace.

The Free Developer Tier allows you to submit up to 25,000 crashes and 10GB of storage for 1 user. Your account will remain available as long as you are active.

For more details as to what's included in this plan, check out this page. If you need additional features from our Enterprise plan, contact us at sales@backtrace.io. 

Looking to get the most out of your Backtrace integration? This article provides our best practices.

Upgrading Your Account

If you're enjoying your service and would like to continue using Backtrace, you can either:

• Upgrade to a Self-Service Plan
• Contact us for an Enterprise plan

You can upgrade to the Self-Service options by logging into your Backtrace Console, clicking Configure Organization > Billing OR by clicking the Upgrade Plan button on the banner at the bottom of the page. 

Each of these plans has limits to user and crash volume, along with fixed dump file and meta data retention. If your requirements exceed our limits, or if you require additional capabilities such as PII Data Scrubbers, or custom retention periods, please contact us at sales@backtrace.io. 

Open Source

Working on an open source project? We provide a free option with higher limits than the typical free developer tier. Contact us at sales@backtrace.io if you'd like to learn more.