New Features

Reopen Criteria (2020-04-28)

Use Resolved Until or Muted Until functionality to tell the system to reopen a fingerprint if it's seen in a future version or after a certain period of time.

PlayStation 4 Support (2020-03-18)

Project Admins can use Project Settings -> Error Submission -> Data Sources to set up integration with their PS4 crash capture system.

Default Saved Views (2020-03-27)

Admin users can set a Team Default Saved Views for each project that will be the default that users see when accessing the project. Users can further set their own User Default Saved View for each project that can further personalize the information they see when the open the project.

Reprocess a subset of errors (2020-02-04)

If you need to reprocess a subset of errors due to new debug symbols, source maps, or ProGuard files being uploaded, or new attributes to be indexed, you can now take the reprocess action from the Triage -> Fingerprint -> Actions dropdown or the Explore -> Actions dropdown. See Reprocess Objects for more details.

Customize the Triage View (2020-02-04) 

Users can now customize the columns that appear in the Triage view. These can be saved as Saved Views and in an upcoming release, users will be able to set default views for the project team or the individual user.

Fingerprint Merging with Union Semantics (2020-02-03)

When performing a Merge action on 2 or more fingerprints, Backtrace will now show a union of all the linked Tickets, Assignees, and tags that have been applied.

Support for Google Stadia (2019-11-25)

Developers building games for Google Stadia can now capture and analyze crash dumps from Stadia games. The Project Settings -> Integration Guide have all the details. 

Support for SourceMaps (JavaScript) and ProGuard (Android) (2019-10-29)

Integration Guides for SourceMaps and ProGuard are now available to walk users through configuring Backtrace to use these mapping files during processing of errors.

Debugger 2.1 (2019-09-17)

A new, more compact debugger UI, designed to give the engineer all the debug info they need on a single pane of glass.

Advanced Settings for Dedup and Symbol Servers; 2 way Jira Integration; MS Teams Integration (2019-07-25)

Admin users on an Enterprise Plan can use the Web Console Project Settings to configure custom deduplication rules, or private symbols servers.

Admin users on any Plan can configure Jira sync to be two-way, such that assignee and status are updated in both systems whenever a change is made.

Admin users on any Plan can configure integration with Microsoft Teams such that notifications can be sent to the appropriate channel and person.

Filter Bar UX update and Support for MET (2019-06-12)

New UI and UX for using the filter bar. 

Support for Memory Error Tracker capabilities.

Shortened Link Sharing Service & Support for Mobile Crash Reporting (2019-05-06)

The Web Console now has an integrated link sharing service. Check out the Copy Link icon in the upper right of any page to Web Console to copy and share a shortened link for any page!

The Console now supports using Triage, Explore and Debug on crashes and exceptions from mobile devices captured via the new backtrace-cocoa and backtrace-android libraries. 

New Web Console as the Default (2019-04-01)

The new Web Console is now the default for all users. See the Overview here.

Navigation and Information Hierarchy Update (2019-04-01)

The Filter Bar has been moved to the upper header to better scope the working set of crashes and errors that users want analyze.

The Result Set in the Triage view has been made more compact.

The Details view of a fingerprint (via Triage) now includes default attributes to analyze and a list of all occurrences of a fingerprint.

The Explore tool now provides Aggregate, List, and Flame Graph views. 

SAML Configuration (2019-03-15)

Customers on the Enterprise plan can now configure their SAML configuration under Organization Settings. 

Comments (2019-03-07)

When viewing the Details of a Fingerprint in the Triage view, a user can view list of comments associated to a fingerprint, and can create new / edit their comments. 

Per User Default Setting for New Web Console (2019-03-01)

Users can choose to have the new Web Console be their default using the Set As Default button after they login. This setting is also available under Organization Settings / My Account / Early Access toggles.

Manual Issue (Jira) Creation (2019-01)

When viewing a fingerprint in the Triage view, a user can choose to create a new Issue in an external Issue Tracking System like Jira. See more information in Integrating with Jira and other Issue Tracking Systems